Bank PLC, a subsidiary of Stanbic IBTC Holdings PLC, has introduced customer
relief initiatives aimed at reducing the unease felt by its customers as a
result of the Covid-19 global pandemic. The movements of individuals had to be
curtailed to discourage physical contact between people as a way of containing
the spread of the virus.
Bank PLC has also announced the closure of some of its branches, to safeguard
the lives of its customers and employees. Branches that are operational can be
found on the bank’s website www.stanbicibtc.com. The bank has also encouraged
its customers to make use of its digital banking platforms for transactions
during this period.
The management of the bank has introduced
further relief measures for its customers beginning from April 1, 2020:
- Full Waiver of Merchant Settlement Charge (MSC) for two weeks for all merchants who accept payments using Stanbic IBTC Bank Point of Sale (POS) terminal for two weeks
- Full waiver of Current Account Maintenance (CAM) fees and interbank transfer charges for one month for customer who reactivate their Dormant or inactive accounts
- Waiver of transfer charges on the first five Interbank transfers they effect within the month of April 2020 for other customers with active accounts.
Speaking on the customer relief initiative, …read more